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The Leadership Vacuum: What to Do When Your Ship Has No Captain
Throughout my 25-year career, I’ve witnessed quite a few leadership vacuums. It’s what happens when a team lacks clear, accountable leadership or chain of command. Sometimes it’s a physical absence where leadership unexpectedly resigns or retreats with poor succession planning in place. But sometimes, it’s a much slower burn where leadership might technically be present,…
The Convenience Conundrum
In an economy increasingly built on speed, simplicity, and on-demand access, convenience has become a default expectation. Whether it’s ordering a product for same-day delivery, using an app to call a ride, or automating tasks with artificial intelligence, we are living in what some call a “convenience-first” world. But behind this frictionless experience lie some…
The Sharp Edge of Workplace Survivor’s Guilt
For employees who remain after widespread layoffs, work can feel like a completely different landscape—one marked by uncertainty, more work, and unspoken (or sometimes very spoken) expectations to remain afloat. Beyond the logistical challenges of filling in the gaps, there’s an emotional toll that can feel impossible to ignore. Many have spent years working alongside…
How to Move Forward With Confidence After Making a Public Mistake
Making a mistake—especially a public one—can feel like a complete catastrophe. Whether you’ve misspoken, misjudged, or failed to meet someone’s expectations, that initial wave of embarrassment and regret can be overwhelming. The truth is, your response matters far more than the mistake itself. In fact, just like in any relationship, the opportunity for repair can…
Community Resilience in the Age of Unparalleled Connectedness
In our hyper-connected world, information spreads in the blink of an eye. News of disasters, crises, and conflicts flood our devices daily, making the world feel smaller and at times more dangerous. From the devastating wildfires in Southern California to hurricanes battering Florida’s shores, these crises also remind us of the importance of resilience. But…
A Manager’s Perspective: How to Keep Your Team Focused When Personal Crises Arise
Last month, we explored strategies to stay focused (within reason) when personal crises come up. Now I’m interested in covering the same topic, except from a manager’s point of view. How do you, as a manager, lead with compassion, but still keep your team focused and on-task? It’s your job to strike the delicate balance…
How to Stay Focused (and Productive) When Personal Crises Arise
Life can be unpredictable. Sometimes, personal crises hit home when we least expect them, or at the worst possible time. Whether it’s a family emergency, a health challenge, or any other type of life-changing event, balancing your personal life with work can feel overwhelming. You may experience the pressure to stay laser-focused on your job,…